Upload errors

“file required”

Cause: no file was attached or the filename was empty. Fix: re-select the file and upload again.

“only one file allowed”

Cause: the request contained multiple file parts. Fix: upload one file at a time.

“file type not allowed”

Cause: the extension is not on the allowlist. Fix: use a supported file type (see Allowed File Types article).

“upload interrupted”

Cause: connection dropped mid-upload (unexpected EOF, broken pipe, connection reset). Fix:

• retry the upload
• switch networks if possible
• avoid VPN/proxy if it causes disconnects

“upload timed out”

Cause: the request was canceled or hit a timeout. Fix:

• retry the upload
• for very large files, prefer stable wired/Wi-Fi connections

“upload limit reached (free plan)”

Cause: free accounts hit the maximum number of active files. Fix:

• delete older uploads in their Admin Links
• wait for older uploads to expire
• upgrade to Premium if you need more active files

Download errors

“not found”

Cause:

• link is wrong, expired, or file was deleted Fix:
• confirm the exact URL
• ask the uploader to re-upload if expired/deleted

“password required” / “invalid password”

Cause: the file is password protected, or the password entered is wrong. Fix:

• ask the uploader for the correct password
• check for typos or extra spaces